At PROCare, we’re more than just a provider of accessible solutions, we’re a team driven by care, compassion, and a genuine commitment to improving the lives of those we serve. When it comes to our surveying service, it's not just about measurements and technicalities. It's about people.
We pride ourselves on being the face of the solutions we provide. Our surveyors are not just highly skilled professionals; they are warm, approachable individuals who work hand in hand with customers, contractors, and occupational therapists (OTs) to create accessible spaces that truly meet the needs of those who will use them.
Collaboration at the Heart of our Surveying Team
We know that the best solutions come from working together. Whether we’re collaborating with our customers, partners, suppliers, or each other, we understand the value of listening, sharing ideas, and building on our collective strengths. This is especially true in our surveying process. From the moment you reach out to us, we take a collaborative approach, ensuring that every aspect of the design and installation process is tailored to meet your unique needs.
Our surveying team, which consists of five surveyors, three dedicated drawing team members, and four managers, works closely with contractors to ensure that every detail is accounted for. They’re not just measuring rooms; they’re building the foundation for accessible, inclusive spaces that allow people to live more independently and with dignity.
A Personal Touch
Surveying isn't just a job for us, it’s an opportunity to show care. We take pride in handling each survey with kindness and understanding, always aiming to make the process as smooth and stress-free as possible. Our team’s excellent interpersonal skills are at the heart of what we do, recognising that some tenants may be experiencing difficult circumstances.
We make a conscious effort to stay in touch with tenants before the survey, providing reassurance and keeping them informed. Whether tenants are managing health challenges or emotional stress, we take the time to check in and ensure they feel supported throughout the process.
For us, it's about showing empathy and going the extra mile to make sure that every survey is handled with care, putting people first in everything we do.
Flexibility and Problem-Solving
At PROCare, we understand that no two surveys are the same. Sometimes clients need flexibility or a quick solution, and we’re always ready to adapt to meet those needs. Whether it’s a private bathroom survey, a high-spec kitchen, or a tight timeframe for a housing association, we find the best way to accommodate every request.
Our team is highly adaptable, and we tackle any challenges that arise with a solution-focused mindset. If problems come up on-site, we work alongside contractors to find a way forward, ensuring the result meets the highest standards of accessibility.
A Diverse, Skilled Team
Our team is diverse, with each member bringing a unique set of skills and expertise to the table. From surveying to technical drawing and project management, we’ve got it all covered. As we continue to grow, adding new team members to expand our reach and capabilities, we remain committed to delivering solutions that exceed expectations.
Our surveyors are trained to look for all the little details that can make a big difference, such as recommending specific products or adjusting layouts for better accessibility. We use CAD drawings to provide an ideal layout, a product list, and a clear picture of any potential challenges. By ensuring that everything is set up for success from the beginning, we make sure the transition from survey to installation is as smooth as possible.
Going the Extra Mile
Accessibility solutions often involve overcoming hurdles, and at PROCare, we’re ready for any challenge. We pride ourselves on being resilient, never backing down from an obstacle. Whether it's managing tight deadlines, responding to last-minute changes, or resolving issues that arise on-site, our team is always focused on delivering the best results.
We’re also committed to clear, consistent communication. Our surveyors make sure tenants are well-informed before they arrive, ensuring they know what to expect. If issues come up, we keep everyone in the loop, working together to solve problems quickly.
Serving Every Corner of the UK
No matter where you are, we’re ready to assist. Whether you’re in a major city or a more remote area, we’ve got you covered. We’ve surveyed homes across the UK and are always willing to go the extra mile to ensure accessibility for all.
Our approach is flexible, friendly, and adaptable. We understand that no two projects are the same, and we work with our clients and contractors to find the best solutions. We’re not just about providing products; we’re about providing care every step of the way.
Why Choose PROCare?
Choosing PROCare means choosing a team that truly cares about making accessible spaces a reality. We combine technical expertise with compassionate service, ensuring every survey is conducted with the highest level of care and attention. Our team works closely with everyone involved to create homes that empower people and improve their quality of life.
If you're looking for a surveying service that puts people first, look no further. At PROCare, we’re here to help you create a home that works for everyone. Let’s work together to make accessibility a reality for all.
Contact
01942 206004
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